FAQ page
Welcome to the RishteWale.Org FAQ section. Below, we answer some of the most commonly asked questions about our services. If you don’t find the information you’re looking for, feel free to contact us!
1. How do I register on Rishte Wale Matrimony Service?
To register, click on the Sign Up button on our homepage. You’ll need to provide basic details such as your name, gender, email, phone number, and create a password. After registering, you can create your profile by filling out more details about yourself and your preferences.
2. Is creating a profile free?
Yes, creating a profile on RishteWale.Org is completely free. You can browse basic features without any cost. However, for access to advanced features such as messaging, viewing contact details, and premium matchmaking, you will need to purchase a paid membership.
3. What services are included in a paid membership?
A paid membership offers several benefits, including:
- Access to view contact details of potential matches
- Sending and receiving unlimited messages
- Higher visibility for your profile in search results
- Personalized matchmaking assistance from our team (if applicable)
4. How do I search for a match on Rishte Wale?
Once you have registered and completed your profile, you can use our search filters to find matches based on various criteria, including age, religion, community, education, and more. We also provide personalized suggestions based on your preferences.
5. Can I hide my profile or contact information?
Yes, Rishte Wale Matrimony Service allows you to control your privacy settings. You can choose to hide your profile from public search or restrict who can view your contact details.
6. How do I report misuse or inappropriate behavior?
If you encounter any misuse or inappropriate behavior on our platform, you can report the issue using the Report button available on the user’s profile or message page. For more serious cases, you can contact our support team directly at support@rishtewale.org. Check our Report Misuse page for more details.
7. How do I upgrade my account to a paid membership?
To upgrade, log into your account and go to the Membership or Upgrade section. From there, select your preferred membership plan and follow the payment instructions. You can choose from various plans based on your needs.
8. What payment methods are accepted?
We accept a wide range of payment methods, including:
- Credit/Debit cards (Visa, MasterCard, etc.)
- UPI
- Bank transfers
- Digital wallets
9. Can I cancel my membership?
Yes, you can cancel your membership at any time. However, the cancellation will only stop future renewals, and you will continue to have access to the premium features until the end of your current subscription period. Please note that we do not offer refunds for partially used services. For more details, see our Refund Policy.
10. How do I reset my password?
If you’ve forgotten your password, click on the Forgot Password link on the login page. You’ll be asked to provide your registered email or phone number, and instructions to reset your password will be sent to you.
11. How secure is my personal information on Rishte Wale?
We prioritize your privacy and data security. All personal information is encrypted, and we use advanced security protocols to ensure your data is protected. For more information, check our Privacy Policy.
12. Can I make changes to my profile after registration?
Yes, you can update your profile information at any time by logging into your account and navigating to the Edit Profile section. This allows you to change personal details, preferences, and even upload new photographs.
13. How does Rishte Wale Matrimony Service ensure genuine profiles?
We have strict verification processes in place to ensure that profiles are authentic. Our team manually reviews new registrations, and we encourage users to report any suspicious profiles for further investigation.
14. What if I can’t find a suitable match?
If you’re having difficulty finding a match, we recommend updating your profile to ensure it’s complete and accurate. You can also expand your search criteria to increase your chances of finding a compatible partner. Our support team is always here to assist you in refining your preferences.
15. How do I contact customer support?
You can contact our support team via email at support@rishtewale.org or by phone at +91 96155 96156. We’re here to help you with any issues, concerns, or questions.