At Rishte Wale Matrimony Service, we are committed to maintaining a safe and respectful environment for all users. If you come across any inappropriate behavior, harassment, or misuse of our platform, we encourage you to report it immediately. We take such matters seriously and will take appropriate action against offenders.

What Constitutes Misuse?

Misuse of the platform may include, but is not limited to, the following:

• Fake Profiles: Users creating fraudulent or misleading profiles with false information or impersonating others.
• Harassment: Unwanted messages, stalking, or any form of intimidation or abusive language.
• Inappropriate Content: Posting offensive, obscene, or sexually explicit content in profiles, messages, or images.
• Scams or Fraud: Attempts to defraud, solicit money, or engage in financial exploitation.
• Spamming: Sending unsolicited or mass messages with the intent to advertise or annoy other users.
• Violation of Terms: Any activity that violates our Terms and Conditions, including actions that promote hate, violence, or discrimination.

How to Report Misuse

If you experience or witness any inappropriate behavior, please report it using one of the following methods:

 Contact Customer Support

If the issue cannot be resolved through in-app reporting, you can contact our customer support team directly by emailing support@rishtewale.org with the following details:

• Username of the person being reported
• Description of the issue
• Screenshots or evidence (if applicable)

Our team will review the matter and take action as necessary, which may include warnings, suspensions, or permanent bans from the platform.

What Happens After You Report?

Once we receive your report, we will take the following steps:

• Review: Our team will carefully review the report and investigate the account in question.
• Confidentiality: We ensure that your report remains confidential, and the user being reported will not be notified of your identity.
• Action: Depending on the severity of the violation, the offender may receive a warning, have their account temporarily suspended, or face a permanent ban from the platform.
• Follow-Up: In some cases, we may contact you for additional information to assist in the investigation.

Zero Tolerance Policy

We have a zero-tolerance policy for any form of harassment, fraud, or misuse. Users found to be involved in such activities will be permanently banned from Rishte Wale Org without notice.

Safety Tips

To help you stay safe while using our platform, please keep the following safety tips in mind:

• Do not share personal information like your home address, financial details, or passwords with anyone on the platform.
• Be cautious of users who ask for money or try to pressure you into making quick decisions.
• Use in-app communication until you feel comfortable sharing personal contact details.
• Trust your instincts: If something feels wrong, report the user and discontinue further interaction.

Contact Us

If you need further assistance or wish to report any other concerns, feel free to reach out to us at:

Email: support@rishtewale.com
Phone: +91 96155 96156